This week, Google announced the release of their “+1″ button to rival Facebook’s “like this”.
Now, when I first heard about this idea I thought “What a good idea, Google is in a really good position to offer something like that, given the amount of people who use their products for a wide range of web services”. And it is a good idea. Or rather, it was a good idea 5 years ago, and then Facebook did it, and since then it’s been working pretty well for them. If you can’t already tell, I’m fairly pessemistic of the popularity that the Google +1 button will garner.
This is one of those interesting situations where a better product exists, but people still use an inferior alternative. I’m terming the Google +1 button as superior because Google has a wider use group, and the +1 button has the potential to have exposure to a wider user group than Facebook’s ‘like’ button. The most obvious use is the ability to see what your friends +1 in your search Google search results.
I’m kind-of perplexed by this. Because I really like Google and their products. I love the way they are always expanding and coming up with new innovations. But when it comes to social media services they seem to be a number of steps behind their competitors. It’s almost like Google is to Facebook and Twitter what Microsoft has been to Apple over the past 10 years, not leading the innovation and generally being perceived as “less cool”.
In February 2010, Google released Buzz – intended to be a “new way to start conversation about the things you find interesting”. Again, Google was in an excellent position to offer this service, because they built it into Gmail, a service which a heap of people already have, so theres no need to have an alternative site open to do your online social network. You just load up gmail.com and you get your email and social network in one place. Great idea in theory, but in practice I know of only 2 people who have used it over the past 14 months and have used it very little myself.
I think that their choice of colours and branding has some sway in this. Take the Google Buzz logo for instance:
…its awful.
I would suggest that Google has missed the boat on establishing a ubiquitous platform for online social interaction and should stop trying to compete. Twitter and Facebook (and to some extent LinkedIn) are, and will continue for a long time to be, the market dominators in this regard. Instead they should concentrate more on their kick-ass products and ideas, like Google Analytics, Google Maps, Google Earth, Appinventor, Scholar and Gmail.
For now, I’m giving +1, -3.
Google buzz logo: Creative Commons Image by Topgold
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